About Us - Old Colony Roofing

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About Us

The Old Colony Promise

Old Colony Roofing believes in true customer service, this means proactive communication with our clients. Michael and Old Colony Roofing have eliminated unnecessary overhead which allows us to provide extraordinary service keeping in mind fair pricing to our customers.

Old Colony Roofing has the expertise and experience to help homeowners feel confident that communication and fair pricing will ensure a great experience during their project(s).

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Michael's Story

In my teenage years, my friends, who were a few grades ahead of me, were involved in roofing and other types of construction. I needed a job and liked working with my hands so I started working with them. At first, I went along to be with the older kids and for the pay. But it wasn’t soon after that my friends would say, “Michael, why do you care so much about the pitch/slope of the roof? Why do you care about the shingle wind force rating?” It is easy to say, that I threw myself into the work. I spent four years roofing with them, and learning how and why roofs were put together correctly. At the beginning, I was lugging materials to the jobsite or cleaning up the debris. However, as I began to learn the best practices for each roofing type we worked on and really understood the various techniques of roofing installation, I was up on the roof installing shingles. To me, that was a lot of fun.

Later, I worked as an apprentice to a Master Carpenter. This was not just any Master Carpenter. He was part of a popular TV show in the New England area, where they preferred to work on old houses. I will never forget the expertise he displayed. He would tear off a staircase and start over if he was an eighth of an inch off. I knew right then that I wanted to be as good, if not better than he was. No matter what area of construction I focused on, being great was what I would be.

In my mid-twenties, I worked on a specialty roofing (slate & cedar) crew and loved it. I learned so much that I could not stop talking about it. Whenever I drove by a roof that I had replaced, it meant something. I was proud. I spent nearly 20 years working as a roofer on a crew and as a crew chief. My takeaways were; always communicate be safe and never leave a job site unless the work was perfect. I heard about other roofers and some of the tragedies that took place over the years and I was never so sure that safety is imperative. I also learned that client interaction must be both truthful and timely.

As I got older, I found myself working on the actual business side of the companies I worked for. Wearing a lot of hats turned out to be stressful but an eye-opener regarding what worked and what did not work. Companies that tried to provide too many trades never were excellent at any one trade. They become average. This would show up in their work, confusion, lack of communication both internally and externally, to the homeowners and eventually to bad jobs. One company, in particular, never understood how to price their projects properly or how to prepare for the execution of the project at hand. Therefore, I wore another hat. I became “The Fixer”. I would be told that there is a problem in production and ordered materials were not showing up on schedule. I would find out where the problem was and fix that. Then I would be told that the job sites are not being cleaned up properly. I would dive in and find out where the bottle necks were and solve that. If the customers were not being treated correctly, I would get involved and straighten that out.

Owning and running a construction company is multi-faceted and takes a lot of patience and hard work. Seeing the mistakes these companies made was helpful, ensuring I would never make the same mistakes. The natural progression of both my skill (Master Roofing Mechanic) and business competencies (night school MBA) allowed me to start Old Colony Roofing. It just seems easy to me. To listen to your customer and be respectful to your client and their time, while communicating with them. To provide the best quality roofing at a fair price. I look forward to serving all of my clients needs and creating smiles. I wont leave without the proper repair or install being performed.

- Michael St. Pierre

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